We’ll keep your personal data if you:
How long do we keep hold of your information?
We will retain your personal data for six years in accordance with our legal and regulatory obligations. We are obliged to retain your personal data for longer periods in certain cases but we will notify you if we intend to do so.
If we are holding your information in relation to a complaint then we will destroy this once the complaint file has been closed.
When we no longer need your data we will destroy this safely and securely in accordance with our destruction procedures.
Who might we share your information with?
We will only share your information with other organisations specifically in relation to the matter in which we are instructed to act on your behalf (for example government bodies, law enforcement agencies, legal advisors etc) Information which you provide to us will be kept confidential and will not be disclosed to any other third parties without your express consent.
We sometimes change the companies we use or appoint to provide services. When we appoint a company to provide a service on our behalf we always ensure that they must meet our strict requirements.
In accordance with Money Laundering legalisation, we are obliged to confirm some of our clients’ identities. We may therefore supply your information to a third party electronic identity search provider to help us confirm your identity.
Transfers outside of the EEA
Occasionally we may need to transfer data out of the EEA to countries who may not have the same standard of data protection. We use safeguards to ensure that the data is transferred securely in line with UK data protection standards.
What are your rights?
By giving us your data you become a ‘data subject’ and therefore you have the following rights in respect of the processing of your personal data:
How can I access the information which you hold about me?
As mentioned above, you have the right to access the personal information which we hold about you under the GDPR. This is called a ‘Subject Access Request’. This request is usually free of charge. For security reasons, you must give us some details before we can disclose our records. If you wish to make a Subject Access Request or make any requests under any other of your rights then please contact our DPM, Stephen Wengraf at Rutherfords LLP, Ventura House, Ventura Park Road, Tamworth, Staffordshire, B78 3HL or email him at [email protected].
We will aim to respond to you within 30 days but if the matter is complex and we need more time then we will let you know.
Data Protection Complaints
If you have a concern or complaint about how we handle your personal data, you should contact our DPM, Stephen Wengraf, in the first instance using the contact details above so that we have the opportunity to investigate and respond. You also have the right to make a complaint at any time to the relevant supervisory authority for data protection issues, which in the UK is the Information Commissioner’s Office (“ICO”). You can write to them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF or visit their website at www.ICO.org.uk.
Changes to our Privacy Notice
Any changes we may make to our Privacy Notice in the future will be posted on this page and, where appropriate, you will also be notified in writing.
Feedback
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to our DPM, Stephen Wengraf at Rutherfords LLP, Ventura House, Ventura Park Road, Tamworth, Staffordshire, B78 3HL or email him at [email protected].
